FAQ's

Below you will find a number of Questions that could Answer frequent asked questions. Please contact us through our Contact page, if your question is not listed. We will answer your question as soon as possible.

Q & A

[Q] Are GeluksCasino games different from other games on the market?
[A] Yes. GeluksCasino games are distinguished from other games on the market by the one-click-ten-credits system. Each click in the basic game is 10 credits. Bigger prizes are to be expected and also the return will be 10 times higher than normal.

[Q] Does GeluksCasino pay out all winnings?
[A] Yes. All the credits you win are paid out with a minimum of 20, - to your registered bank account.

[Q] Are my credits saved when I stop playing?
[A] Yes. Register a free account and your credits are automatically saved.

[Q] How do I move my earnings from the top game to the basic game?
[A] Use the 'neem-win' button. This will transfer your earnings from the top to the basic game.

[Q] How do I change the audio settings?
[A] This option can be found in the start menu.

[Q] Which symbols appear on the rolls?
[A] Next to all rolls is a list of symbols on that roll. Use your mouse and an enlarged list will appear.

[Q] The game on my computer crashed. What will happen to my credits?
[A] Restart your computer and log on to your player account. You will return to the last credit on your player account.

[Q] When do you pay out?
[A] We pay out within 24 hours, except for the weekends in which banking is not possible.